THEORETICAL BASIS OF DIGITALIZATION IN PUBLIC ADMINISTRATION

Abstract

The article determines that today digitalization is one of the main trends in social development, which affects various aspects of the life of the country's population. It permeates various spheres, including everyday life, professional activity and leisure, and becomes an important part of communication and socialization. Digital technologies not only change the way we interact with the world around us, but also affect the economy, business, science and public administration. The article examines the scientific definition of the term «digitalization» and provides the author's, where digitalization is considered as a process of improving procedures, mechanisms and methods of activity with the help of information and communication technologies, covering all spheres of life. It was found that digitalization should ensure equal access to services, information and knowledge for every citizen, focused on international and European cooperation for the integration of Ukraine into the EU and access to the European and world markets. It was determined that the main goal of the development of digital infrastructures is to ensure that all citizens of Ukraine have the opportunity to use digital opportunities regardless of their location and avoid the «digital divide». It has been proven that digitalization processes in public administration are an integral part of its effective functioning. Digitization of public administration uses technologies to ensure effective decision-making and implementation, as well as the formation of effective mechanisms for the implementation of state policy in all spheres of society. It is designed to simplify and improve interaction between public authorities and citizens as much as possible.